AI customer service
Cserv Labs builds practical AI systems for small and medium-sized businesses and nonprofits: customer support, lead capture, FAQ generation, inbox automation, intake routing, follow-up, and conversion workflows that reduce manual busywork without handing the keys to a black box. Designed to operate continuously, with human review where it matters.
Made in the US · Human-reviewable by default · Stripe activation pending · $100 retainer requests open now
Start with a retainer to scope the workflow, then move into implementation and a monthly operator layer that keeps the system running without constant staff intervention.
Service · One-time
A $100 deposit to reserve our time. Applied in full toward your first invoice. Refundable in full if we don't book work together within 30 days.
$100 one-time · credit applied
Request deposit →Payment link sends as soon as Stripe activates card payments.
SaaS · Monthly
Connect your support inbox. Inbox Copilot classifies intent, pulls context from past threads and your docs, and drafts replies in your tone — a strong first automation layer for customer service teams.
$29 per mailbox / month
Recurring software revenue layer
Digital · One-time
Point us at your docs or past tickets. Get back a polished FAQ in Markdown + PDF, structured by topic, with answers short enough that customers will actually read them.
$49 one-time, per brand
Launching soon
Service · Scoped
We scope and implement complete AI workflow automation: inbox triage, lead routing, FAQ generation, intake automation, CRM handoff, donor or customer follow-up, and ongoing operator-style automation with 30 days of post-launch tuning.
$1,500 from · scope-dependent
Implementation layer
Workflow preview · Inbox Copilot
New customer email
Subject: Need invoice PDF for April
“Hey — I can’t find our last invoice in the portal. Can you send it over?”
AI draft
Hi Jamie — attached is the April invoice PDF. If you'd like, I can also resend the May invoice and enable automatic monthly receipts.
Why this matters
| Product | Type | Price |
|---|---|---|
| Retainer Deposit | One-time; credited to first invoice | $100 |
| Inbox Copilot | Monthly subscription, per mailbox | $29 / mo |
| FAQ Builder | One-time digital deliverable | $49 |
| Automation Implementation | Scoped setup and launch | from $1,500 |
| Operator Layer | Monthly optimization, monitoring, and workflow tuning | from $500 / mo |
| AI Intake & Lead Triage | Monthly lead capture, qualification, routing, and follow-up automation | from $750 / mo |
| Donor & Community Follow-up | Monthly nonprofit follow-up, intake, FAQ, and reply workflow support | from $600 / mo |
Prices in USD. Subscriptions bill monthly. Cancel anytime. See our Refund Policy.
Point Cserv at your support inbox or upload your docs. Takes about five minutes.
Every draft or deliverable comes to you for a sign-off before going live.
Send the reply, publish the FAQ, hand the inbox back. Stay in control.
It reserves our time. You get a kickoff call within two business days and a scoping doc with a fixed quote by email. The $100 is credited to your first invoice. If we don't book work together within 30 days, it refunds in full. Payment collection is queued behind our Stripe activation review.
Small and medium-sized businesses, lean internal teams, and nonprofits that want practical AI automation without hiring a full in-house ops or engineering team. If your staff is stuck doing repetitive inbox, intake, FAQ, donor, lead, or follow-up work, we are built for that.
Yes — the system can monitor, draft, route, classify, and prepare follow-up work continuously. For customer-facing communication, we default to human review unless you explicitly approve a more automated mode. That gives you operator-style leverage without reckless autopilot.
Email content is processed to generate drafts and retrieve context. We store metadata and embeddings, not full message bodies, beyond 30 days. See our Privacy Policy.
Anytime. One click from the self-service link in your receipt email. No hoops, no phone calls.
Yes — 14 days no-questions-asked on subscriptions. See our Refund Policy.
SMB
Agencies, studios, firms, and lean ops teams that need faster response times, cleaner intake, and fewer dropped leads.
SMB
Clinics, contractors, home-service teams, and local businesses that need faster intake and less manual admin.
Mission-driven
Small teams that need to handle donor questions, volunteer intake, program inquiries, and repetitive community communication.